Europefrom 6%
EU member states, Iceland, Liechtenstein, Norway, the UK and Switzerland
| $100 to $999 | 20% |
| $1,000 to $149,999 | 9.5% |
| $150,000 and above | 6% |
Pricing · No Cure, No Pay
No win no fee debt collection in 180 countries
You pay a success fee only when money is recovered: from 6% in Europe and 7.5% internationally, set by claim size and country. See your exact fee before you submit. Works for one invoice or a hundred.
$0 upfront No setup fee No subscription needed
Check a specific claimYour fee and the minimum for your debtor's market
Our fees
One success fee per claim, shown before you submit
For undisputed unpaid invoices and loan repayments, you pay only on money that is recovered. The rate depends on where the debtor is and the size of the claim.
Internationalfrom 7.5%
Every other country, including the United States
| $100 to $999 | 30% |
| $1,000 to $7,999 | 18% |
| $8,000 to $74,999 | 15% |
| $75,000 to $149,999 | 10% |
| $150,000 and above | 7.5% |
Each claim is priced on its own, on the amount actually recovered. Fees are set in USD: a claim in EUR or another currency is converted at the prevailing rate to pick its bracket. The brackets are not minimum claim sizes; the minimum for your debtor's market is checked separately. Enter one claim to see its exact fee.
Included in the fee
- A vetted local partner, matched to your case
- Collection under local debt collection law, in the local language
- The platform, with case chat and every step logged
- A statement with every payout
No Cure, No Pay: what Debitura costs · 2:03 · Lars Holdgaard, founder
Older claims cost more
Over 12 months past due adds 8 percentage points; over 24 months adds 15 instead. Shown before you submit.
A minimum claim size in every market
Every market has a minimum claim size that depends on the debtor's country and whether the debtor is a business or a consumer. The calculator checks it for you.
Sending many claims?
If you send 20 or more claims a month to one country, ask about volume rates.
Beyond the standard fee
On a normal case, the success fee is what you pay
Disputed claims and legal action get a quote first and only start if you say yes. Bank and currency costs, and VAT where it applies, are listed on your statement.
Disputed claims, other claim types and legal action, for example in a small claims court, get a quote on the platform. Reviewing it is free; work starts only if you accept.
Bank and exchange-rate costs, and VAT where it applies. Each is itemised on your statement.
Interest and fees the law lets you claim from the debtor go to the partner. Each payment is split pro rata between you and the partner, and your statement shows the split.
Standard or Managed Services
Self-service and the same for everyone, or Managed Services on top
The standard product is how most clients work with us. Managed Services is a paid subscription for teams that want a dedicated contact, meetings and custom terms.
| Feature | Standard$0 a monthSuccess fee onlyCreate a free account | Managed Servicesfrom $1,000 a monthYearly contract, on top of the success feeTalk to us |
|---|---|---|
| Collection | ||
| A vetted local partner, matched to each case | Included | Included |
| One agreement, the same terms in every country | Included | Included |
| Platform | ||
| Case chat, tasks and the Collection Report | Included | Included |
| CSV, integrations, REST API and MCP server | Included | Included |
| Teams, roles and divisions | Included | Included |
| Help Center and support by chat and email | Included | Included |
| Service | ||
| A dedicated contact at Debitura | Not included | Included |
| Recurring status meetings | Not included | Included |
| Custom agreements | Not included | Included |
| Vendor assessments and security questionnaires | Not included | Included |
| Portfolio-level testing of partners | Not included | Included |
| Custom reporting | Not included | Included |
Not sure which you need? Most clients start on the standard product and never need more.
How it works
Five steps from overdue invoice to money in your account
Submit your claim and see your fee, sign once, get your local partner, follow the collection and get paid.
How collection works, step by stepWhy one contract
One contract, the same terms in every country
You sign the Standard Debt Collection Agreement once. It covers pre-legal collection in every country we serve, whether you send one claim or hundreds, and every business on Debitura signs the same one. That is how you get terms you would struggle to negotiate alone.
One agreementStandard Debt Collection Agreement
- No Cure, No Pay
- One fee schedule
- Every country we serve
Signed once · applies to every claim
Without one contract
- A new agency, contract and fee model in every country
- Terms negotiated in a foreign language
- Fees and extra costs that differ by market
- No common standard to hold anyone to
With Debitura
- Sign once; it applies in every country we serve
- One fee schedule, shown before you submit
- The same duties for every partner
- One place to raise a problem
What the agreement says, in writing
Six things in writing, for every claim
The rules for every claim are in one agreement, the same for every business on Debitura.
No upfront fees. The fee is a share of what is recovered.
Letters, emails and calls set by claim size, for the whole collection period. See the minimums.
Your partner keeps the case updated. Partners must resolve open tasks and respond to client inquiries within 48 business hours.
Your share of every recovery, with a statement showing the fee, any exchange rate, VAT and costs.
Payment plans over 12 months, discounts and any legal action come to you for approval. If you don't reply within 10 business days, a discount of up to 20% counts as approved, and your partner may agree a plan of up to 24 months.
File a complaint on the platform. If a serious complaint is upheld, you can close the case at no cost, or we can move it to another partner.
What you agree to
Your partner works each case alone for six months, longer if the debtor promises to pay, agrees a plan or makes a payment. Withdrawing a case in that period costs the full success fee. Everything you agree to
…one contract and one dashboard. Local experts handle each market and we only pay when they actually collect…
Where we collect
The same terms in 180 countries
Whether it is a B2B claim in Dubai, Swiss debt recovery or a debt collection agency in Mexico, the same rule applies: you only pay when money is recovered.
FAQ
Questions about our fees
Want to read the full terms?
Every fee and rule for a claim comes from one agreement.
The Standard Debt Collection AgreementDo I pay anything upfront?
No. You pay a success fee only on money that is recovered. If nothing is recovered in the pre-legal phase, you pay nothing.
How is the success fee calculated?
By where the debtor is (Europe or International) and the size of the claim, as a share of the amount actually recovered. Claims more than 12 months past due cost more. You see the exact fee before you submit.
Is there a minimum claim amount?
Yes, and it depends on the debtor's market and whether the debtor is a business or a consumer. The calculator at the top of this page shows the minimum for your market.
How are other currencies handled?
Fees are set in USD. A claim in another currency is converted to find its fee bracket, and bank and exchange-rate costs are deducted and shown on your statement.
What if the debt is disputed or needs legal action?
Disputed claims and legal action are outside the standard terms. Your partner sends a quote on the platform, reviewing it is free, and nothing starts until you accept.
What about interest and late fees?
Each payment from the debtor is split pro rata between what you are owed and what the partner is owed: the success fee plus any interest and fees the law lets them add. Your statement shows the split.
Do I sign a contract for each country?
No. You sign one agreement, once, and it applies to every country we serve. You also sign a short power of attorney the first time you work with a new partner.
What is Managed Services, and do I need it?
A paid subscription, from $1,000 a month on a yearly contract, for teams that want a dedicated contact, recurring meetings, custom agreements or help with vendor and security reviews. Most clients don't need it; the standard product is self-service.
Do you offer volume rates?
If you send 20 or more claims a month to one country, tell us your markets and monthly volume and ask about volume rates.
Is our data safe?
Debitura is your data processor and each partner is an independent processor. The platform is hosted on Microsoft Azure in the EU and encrypts data in transit and at rest. You can sign a Data Processing Agreement yourself in the platform.
What is the catch with No Win No Fee debt collection?
There is no upfront cost, and if nothing is recovered you pay nothing for the pre-legal phase. Three things are worth knowing. Claims older than 12 months cost more, and the exact fee is shown before you submit. If you withdraw a case during the six-month collection period, the success fee is due as if the claim had been paid. And legal action is not part of No Cure, No Pay: it is quoted separately and only starts if you accept the quote.
What is the average collection agency fee?
There is no single average. Agencies charge a share of what they recover, a fixed fee, a subscription or a mix, and the rate depends on the country, the claim size and how old the debt is. On Debitura the success fee is from 6% in Europe and 7.5% elsewhere, depending on claim size and the debtor's country, and you see it before you submit.
Is it worth using a collection agency?
Usually, once your own reminders have failed. A local partner writes to the debtor in their language, knows the local rules and can escalate if needed, which a reminder from abroad cannot. Recovery is never guaranteed, but with No Cure, No Pay you pay nothing for the pre-legal phase if nothing is recovered. The calculator shows the fee and the minimum claim for the debtor's market before you submit.
See your fee before anything starts
Submit a claim. You see the success fee, and the partner, before you confirm.